Humanoids Robot Repair & Service

Humanoid robots are the newest service category in the directory, with 5 providers: Agility Robotics (OEM), Ricoh USA (humanoid service partner), Tompkins Solutions, Boston Dynamics (Spot Care), and FixMyRobots. The category exists because the first commercial humanoid fleets — Agility's Digit, Boston Dynamics' Atlas and Spot — are now deployed enough to need service infrastructure.

Humanoid service is being defined as the fleets grow. The OEM tier (Agility in Oregon, Boston Dynamics in Massachusetts) handles the core hardware, while partners like Ricoh and Tompkins are building the regional service capacity that fleet operators will need as deployments spread beyond the OEMs' home regions. FixMyRobots covers consumer and delivery robots, the lighter end of the category.

For buyers evaluating humanoid fleets, the directory's humanoid coverage is a leading indicator of the service market: today it is a handful of OEMs and partners, and it will expand as deployments do. The category also overlaps with quadrupeds — Boston Dynamics' Spot is serviced under the same umbrella.

The humanoid category is also where the directory's service definitions are the least settled, and that is worth knowing before buying. Humanoid service today means different things at different providers: Agility's OEM tier covers the full machine, Ricoh's partner line covers field service and maintenance, Tompkins' authorized coverage is integrator-led, Boston Dynamics' Spot Care is a subscription program, and FixMyRobots handles the consumer end. There is no standard service contract yet, no established parts network, and no independent tier to speak of — the category is a decade behind industrial arms in that respect. For a buyer, the practical implication is to treat service as part of the purchase decision: ask the vendor who services the fleet in your region, and check the directory's humanoid providers for the current answer. The category hub exists because the first commercial fleets are deployed and the service market is being built in real time.

Humanoids repair providers

• Agility Robotics — Salem, OR · OEM — OEM service and support for the Digit humanoid robot. Deployment partnerships with Amazon and GXO Logistics.
• Ricoh USA (Humanoid Service Partner) — Exton, PA · Authorized — Agility Robotics' North America service and installation partner for Digit humanoid fleets.
• Tompkins Solutions — Raleigh, NC · Authorized — Supply chain integrator partner for Agility Robotics Digit. Custom integration and deployment for warehouse environments
• Boston Dynamics (Spot Care) — Waltham, MA · OEM — Direct OEM service for Spot quadruped and Atlas humanoid. Spot Care plan with SLA-based repair and replacement.
• FixMyRobots — Miami, FL · Independent — Vendor-neutral provider offering rapid on-site robot maintenance and repair across 120+ US metros with 4-hour response t

Related categories

• AMRs robot repair — 5 providers
• Cobots robot repair — 17 providers