Agility Robotics Robot Repair & Service

Agility Robotics is serviced by 2 providers in the directory — Ricoh USA (as a humanoid service partner) and Tompkins Solutions — plus Agility's own OEM presence in Oregon. This is the newest service category in the directory, and it looks nothing like the industrial-arm market.

Humanoid service is emerging alongside the first commercial fleets. Agility's Digit is the most-deployed humanoid in the US, and the service model is still being defined: Ricoh's humanoid service line and Tompkins' authorized coverage are early examples of the integrator-and-partner model that will carry fleet maintenance, while Agility's own Oregon operation handles the OEM tier.

For buyers evaluating humanoid fleets, the directory's Agility coverage is a leading indicator: service is available through a small set of partners today, and the market will expand as fleets do. The two listed providers both service other equipment too, so a facility running Digits alongside conventional automation can consolidate service.

The Agility hub also illustrates how the humanoid service market is being built. Agility's own Oregon operation handles the OEM tier — the core hardware, the batteries, and the software that runs the fleet — while partners like Ricoh and Tompkins are building the regional capacity that operators will need as Digits spread beyond the Pacific Northwest. That is the same pattern the industrial-arm market went through decades ago: OEM first, then a partner network, then independents. The directory's Agility coverage is at the partner stage today. For a buyer evaluating a Digit deployment, the practical note is to ask about service coverage before committing to a fleet — the two listed partners are the current answer, and the market will expand as deployments do. Both providers service other equipment too, so a facility running Digits alongside conventional automation can consolidate service with a single relationship.

Agility Robotics repair providers

• Ricoh USA (Humanoid Service Partner) — Exton, PA · Authorized — Agility Robotics' North America service and installation partner for Digit humanoid fleets.
• Tompkins Solutions — Raleigh, NC · Authorized — Supply chain integrator partner for Agility Robotics Digit. Custom integration and deployment for warehouse environments

Related brands

• FANUC robot repair — 19 providers
• ABB robot repair — 11 providers